- Published on
AOT-07-Business-Business Situation
- Authors
- Name
- Valentin P
- @ValentinP43
1- Customer
1.1- Customer Identity
- Who are our customers?
- What are their demographics (age, gender, income, education level, etc.)?
- What do they value in a product or service?
- How do they currently solve the problem that our product or service addresses?
- What channels do they use to research and purchase products or services like ours?
1.2- Customer's Segment needs
- What are the specific needs and preferences of different segments of our customer base?
- How do these needs and preferences differ across segments?
- How can we tailor our product or service to better meet the needs of each segment?
- How can we effectively communicate with each segment to let them know about our product or service and why it's a good fit for them?
1.3- Price Sensitivity
- How sensitive are our customers to changes in price?
- At what price point are they most likely to purchase our product or service?
- Are there any factors that might influence their price sensitivity, such as the availability of substitutes or the overall state of the economy?
- How can we use pricing to differentiate our product or service from competitors and appeal to different segments of our customer base?
1.4- Distribution channel
- How do our customers currently access our product or service?
- Are there any other distribution channels that we should consider using to reach more customers or improve their experience?
- How can we use distribution channels to differentiate our product or service from competitors and create additional value for customers?
- What are the costs and benefits of using different distribution channels?
1.5- Customer concentration
- How concentrated is our customer base?
- Do we have a few large customers who represent a significant portion of our revenue, or are our customers more evenly distributed?
- Are there any potential risks or opportunities associated with customer concentration?
- How can we diversify our customer base to reduce risk and create more stable revenue streams?
2- Product
2.1- Nature of Product
- What are the key features and benefits of our product or service?
- How does our product or service differ from competitors' products or services?
- What are the unique selling points of our product or service?
- What are the potential drawbacks or limitations of our product or service?
- How does our product or service fit into the broader market and industry landscape?
2.2- Commodity or differentiable goods
- Is our product or service a commodity (a standardized, undifferentiated product or service) or a differentiable good (a product or service that can be distinguished from competitors' offerings)?
- If our product or service is a commodity, how can we differentiate it and create additional value for customers?
- If our product or service is a differentiable good, how can we highlight its unique features and benefits to customers?
- How do the characteristics of our product or service (commodity vs. differentiable good) affect our pricing and distribution strategies?
2.3- Substitute
- Are there any substitute products or services that customers could use instead of ours?
- How do these substitutes compare to our product or service in terms of price, quality, and other key factors?
- What are the potential risks and opportunities associated with substitute products or services?
- How can we differentiate our product or service from substitutes and create additional value for customers?
2.4- Product life cycle
- Where is our product or service in its life cycle (introduction, growth, maturity, decline)?
- How does the stage of our product or service's life cycle affect our strategy and decision making?
- What are the potential risks and opportunities associated with different stages of the life cycle?
- How can we extend the life cycle of our product or service and continue to create value for customers over time?
2.5- Packaging
- How is our product or service currently packaged?
- How does our packaging communicate the key features and benefits of our product or service to customers?
- How does our packaging compare to competitors' packaging?
- What are the potential risks and opportunities associated with our packaging?
- How can we use packaging to differentiate our product or service from competitors and create additional value for customers?
3- Company
3.1- Capabilities and expertise
- What are our company's key strengths and capabilities?
- How do our capabilities and expertise compare to those of our competitors?
- What are the potential risks and opportunities associated with our capabilities and expertise?
- How can we use our capabilities and expertise to differentiate our product or service from competitors and create additional value for customers?
3.2- Distribution channels
- How do we currently distribute our product or service to customers?
- Are there any other distribution channels that we should consider using to reach more customers or improve their experience?
- How do our distribution channels compare to those of our competitors?
- What are the costs and benefits of using different distribution channels?
3.3- Cost structure
- What are the key components of our company's cost structure?
- How do our costs compare to those of our competitors?
- What are the potential risks and opportunities associated with our cost structure?
- How can we use our cost structure to differentiate our product or service from competitors and create additional value for customers?
3.4- Investment costs
- What are the key investments that our company has made (or needs to make) in order to produce and distribute our product or service?
- How do these investments compare to those of our competitors?
- What are the potential risks and opportunities associated with our investment costs?
- How can we use our investments to differentiate our product or service from competitors and create additional value for customers?
3.5- Intangible
- Does our company have any intangible assets (such as patents, trademarks, or brand equity) that provide a competitive advantage?
- How do our intangible assets compare to those of our competitors?
- What are the potential risks and opportunities associated with our intangible assets?
- How can we use our intangible assets to differentiate our product or service from competitors and create additional value for customers?
3.6- Financial situation
- What is the current financial situation of our company?
- How do our financial metrics (such as revenue, profit, cash flow, and debt) compare to those of our competitors?
- What are the potential risks and opportunities associated with our financial situation?
- How can we use our financial situation to differentiate our product or service from competitors and create additional value for customers?
3.7- Organizational structure
- What is the current organizational structure of our company?
- How does our organizational structure support or hinder our ability to produce and distribute our product or service?
- What are the potential risks and opportunities associated with our organizational structure?
- How can we use our organizational structure to differentiate our product or service from competitors and create additional value for customers?
4- Competition
4.1- Competitor analysis
- Who are our main competitors?
- What are their key strengths and weaknesses?
- How do their products or services compare to ours in terms of price, quality, and other key factors?
- What are their key differentiators and unique selling points?
4.2- Market share
- What is the current market share of our company and our competitors?
- How has our market share changed over time, and how do we expect it to change in the future?
- What are the potential drivers of market share changes (such as product innovation, pricing, distribution, or marketing)?
4.3- Competitive strategy
- What is our competitive strategy (such as cost leadership, differentiation, or niche)?
- How does our competitive strategy align with our company's capabilities and the market in which we operate?
- What are the potential risks and opportunities associated with our competitive strategy?
- How can we use our competitive strategy to differentiate our product or service from competitors and create additional value for customers?
4.4- Competitive dynamics
- What is the current competitive landscape in our market?
- How do different competitors interact and compete with each other?
- What are the potential risks and opportunities associated with the competitive dynamics of our market?
- How can we use our knowledge of the competitive dynamics to differentiate our product or service from competitors and create additional value for customers?
4.5- Competitive intelligence
- How do we gather and analyze information about our competitors?
- What are the key sources of competitive intelligence (such as market research, industry reports, customer feedback, or company data)?
- How do we use competitive intelligence to inform our decision making and stay ahead of competitors?
- How do we protect our competitive intelligence and ensure its confidentiality?
5- Market
5.1- Market size and growth
- What is the current size of our market, and how has it changed over time?
- What is the market growth rate, and how do we expect it to change in the future?
- What are the key drivers of market size and growth (such as population, income, spending, or technology)?
- What are the potential risks and opportunities associated with the size and growth of our market?
5.2- Market segmentation
- How do we segment our market (such as by geography, demographics, behavior, or needs)?
- What are the key characteristics and needs of different market segments?
- How do the segments differ in terms of size, growth, and potential for our product or service?
- How can we tailor our product or service to better meet the needs of different market segments?
5.3- Market trends and developments
- What are the key trends and developments in our market?
- How do these trends and developments impact our ability to produce and distribute our product or service?
- What are the potential risks and opportunities associated with market trends and developments?
- How can we use market trends and developments to differentiate our product or service from competitors and create additional value for customers?
5.4- Market environment
- What is the current market environment in which we operate (such as economic, political, social, technological, environmental, or legal)?
- How do these factors affect our ability to produce and distribute our product or service?
- What are the potential risks and opportunities associated with the market environment?
- How can we use our knowledge of the market environment to differentiate our product or service from competitors and create additional value for customers?
5.5- Market positioning
- How do we position our product or service in the market (such as low cost, high quality, or unique features)?
- How does our positioning align with our company's capabilities and the needs of our target customers?
- What are the potential risks and opportunities associated with our market positioning?
- How can we use our market positioning to differentiate our product or service from competitors and create additional value for customers?
6- External environment
6.1- Economic factors
- What is the current state of the economy (such as GDP, inflation, employment, or interest rates)?
- How do economic factors impact our ability to produce and distribute our product or service?
- What are the potential risks and opportunities associated with the economic environment?
- How can we use our knowledge of the economic environment to differentiate our product or service from competitors and create additional value for customers?
6.2- Political factors
- What are the key political factors (such as government policies, regulations, or geopolitical risks) that can impact our business?
- How do political factors affect our ability to produce and distribute our product or service?
- What are the potential risks and opportunities associated with the political environment?
- How can we use our knowledge of the political environment to differentiate our product or service from competitors and create additional value for customers?
6.3- Social factors
- What are the key social factors (such as demographics, culture, values, or attitudes) that can impact our business?
- How do social factors affect our ability to produce and distribute our product or service?
- What are the potential risks and opportunities associated with the social environment?
- How can we use our knowledge of the social environment to differentiate our product or service from competitors and create additional value for customers?
6.4- Technological factors
- What are the key technological factors (such as innovation, adoption, or obsolescence) that can impact our business?
- How do technological factors affect our ability to produce and distribute our product or service?
- What are the potential risks and opportunities associated with the technological environment?
- How can we use our knowledge of the technological environment to differentiate our product or service from competitors and create additional value for customers?
6.5- Environmental factors
- What are the key environmental factors (such as climate change, resource availability, or pollution) that can impact our business?
- How do environmental factors affect our ability to produce and distribute our product or service?
- What are the potential risks and opportunities associated with the environmental environment?
- How can we use our knowledge of the environmental environment to differentiate our product or service from competitors and create additional value for customers?
6.6- Legal factors
- What are the key legal factors (such as contracts, laws, or lawsuits) that can impact our business?
- How do legal factors affect our ability to produce and distribute our product or service?
- What are the potential risks and opportunities associated with the legal environment?
- How can we use our knowledge of the legal environment to differentiate our product or service from competitors and create additional value for customers?
7- Strategy
7.1- Business model
- What is our business model (such as product, service, platform, or subscription)?
- How does our business model align with our company's capabilities and the market in which we operate?
- What are the potential risks and opportunities associated with our business model?
- How can we use our business model to differentiate our product or service from competitors and create additional value for customers?
7.2- Value proposition
- What is our value proposition (the unique value that we offer to customers)?
- How does our value proposition align with the needs and preferences of our target customers?
- What are the potential risks and opportunities associated with our value proposition?
- How can we use our value proposition to differentiate our product or service from competitors and create additional value for customers?
7.3- Competitive advantage
- What is our competitive advantage (the unique advantage that we have over competitors)?
- How do we sustain our competitive advantage over time?
- What are the potential risks and opportunities associated with our competitive advantage?
- How can we use our competitive advantage to differentiate our product or service from competitors and create additional value for customers?
7.4- Strategic objectives
What are our strategic objectives (the long-term goals that we aim to achieve)?
How do our strategic objectives align with our company's capabilities and the market in which we operate?
What are the potential risks and opportunities associated with our strategic objectives?
How can we use our strategic objectives to differentiate our product or service from competitors and create additional value for customers?
7.5- Strategic plan
- What is our strategic plan (the plan that outlines how we will achieve our strategic objectives)?
- How do we develop and implement our strategic plan?
- What are the potential risks and opportunities associated with our strategic plan?
- How can we use our strategic plan to differentiate our product or service from competitors and create additional value for customers?
7.6- Strategic flexibility
- How do we respond to changes in the market, competition, or external environment?
- How do we adapt our strategy to take advantage of new opportunities or address new challenges?
- What are the potential risks and opportunities associated with our strategic flexibility?
- How can we use our strategic flexibility to differentiate our product or service from competitors and create additional value for customers?
7.7- Strategic partnerships
- Do we have any strategic partnerships (such as collaborations, joint ventures, or alliances) with other companies?
- How do our strategic partnerships align with our company's capabilities and the market in which we operate?
- What are the potential risks and opportunities associated with our strategic partnerships?
- How can we use our strategic partnerships to differentiate our product or service from competitors and create additional value for customers?