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AOT-06-Problem Solving

Authors
  • Acronyms used
    • RC: Root Cause

1- Identification

[[304-Problem identification]]

1.1- Questions

  • What is the problem you are facing?
  • Why is it a problem?
  • How important is it to solve this problem? Is it part of your 115-Your Priorities?
    • Importance score: /10

1.2- Root causes and control

  • What are the root causes of the problem?
  • What is the depth level of the root cause?
  • What is your degree of control regarding each cause?
  • What is the weight of each root cause on the problem?
  • Killing effect: Can the root cause make the result totally black or white, and annihilate all the efforts made in other areas?

1.3- Summary

  • What are the main causes that you identify that explain your problem?
  • Are the main causes under your control? Is it a gravity problem?

1.4- Current management

  • How do you currently face the situation?
  • Did you get some results?

1.5- Questions

  • What is the problem you are facing?
  • Why is it a problem?
  • How important is it to solve this problem? Is it part of your [[115-Your Priorities]]?
    • Importance score: /10

1.6- Identifying root causes and degree of control

  • What are the root causes of the problem?
    • What is the depth level of the root cause?
    • What is your degree of control regarding each cause?
    • What is the weight of each root cause on the problem?
    • Killing effect: Can the root cause make the result totally black or white, and annihilate all the efforts made in other areas?
    • RC1
      • degree of control: /10
      • weight score: /10
      • killing effect:
    • RC2
      • degree of control: /10
      • weight score: /10
      • killing effect:
    • RC3
      • degree of control: /10
      • weight score: /10
      • killing effect:
    • RC4
      • degree of control: /10
      • weight score: /10
      • killing effect:

1.7- Summary of the problem

  • What are the main causes that you identify that explain your problem?
  • Are the main causes under your control? Is it a gravity problem?
    • Rational
      • If the main causes are not under your control the problem you are facing could be a gravity problem
        • Gravity problems are not real problems because they are not actionable. You can do nothing against them
        • What to do
          • You cannot argue or fight against reality the best way off action is acceptance.
  • What are the root problems that are necessary to solve ?
    • You should focus your effort on solving root causes that have a lot of weight on the problem, that are under your control and that have a killing effect. You can use the [[AOT-18-Root Problem Resolution]] to frame a solution for each root problem
    • RP1:
    • RP2:

1.8- How I currently manage the situation

  • How do you currently face the situation?
  • Did you get some results?

2- Reflection

2.1- Control

  • On what should you focus your efforts?
  • How can you build robustness on the part you have less control?

2.2- Changes

  • What could change the situation? What is the probability that this changes will happen?

2.2.1- Positive changes

  • What could change the situation in a positive way? What is the probability that these changes will happen?

2.2.2- Negative changes

  • What could change the situation in a negative way? What is the probability that these changes will happen?

2.3- Idea generation

  • Intuitively, how would you like to solve the problem?

2.3.1- Questions

  • What are some potential solutions to the problem?
  • What are the pros and cons of each potential solution?

2.3.2- List of ideas

  • List out all the potential solutions you came up with.
    • Opt1-
    • Opt2-
    • Opt3-
    • Opt4-
    • Opt5-
    • Opt6-
    • Opt7-
  • For each solution, list the pros and cons.

2.4- Options to investigate

  • Which solutions will you investigate further?
  • What questions do you need to ask in order to fully understand the potential solutions?

2.5- Other questions

  • Are there any other questions you need to ask yourself in order to fully understand the problem and potential solutions?
  • How will you go about answering those questions?

2.6- Synthesis

  • After reflection and idea generation, what do you think is the best course of action?
  • How does this solution address the root causes of the problem?
  • How confident are you in this solution? What is your degree of control on the output?
    • Degree of control: /10

3- Potential changes

3.1- Implementable changes

  • What potential solutions have you decided to implement?
  • How will you go about implementing these solutions?

3.2- Potential obstacles

  • What potential obstacles might you face when implementing the solutions?
  • How will you overcome these obstacles?

4- Planning

4.1- Steps

  • What are the specific steps you will take to implement the solutions?
  • In what order will you take these steps?

4.2- To do

  • List out the tasks you need to complete in order to implement the solutions.
  • For each task, include a deadline and any necessary resources.

5- Wrap-up

  • What is the final solution you have decided to implement?
  • How does this solution address the root causes of the problem?
  • What steps will you take to implement this solution?
  • What potential obstacles might you face, and how will you overcome them?